Managed IT services keep a home or business running after the install: network monitoring, remotely managed anti-virus on every device, hardware and software updates, and remote support when something needs attention. NetworkAware maintains the systems it builds so problems are caught early and most are resolved without a truck roll.
A connected home is infrastructure, and infrastructure needs upkeep. Firmware ages, security threats evolve, and devices occasionally fail. Managed monitoring catches a failing access point or an offline camera before you notice it, and keeps every system patched — so the technology stays as reliable on day one thousand as it was at handoff.
Most issues. Remote monitoring lets us reboot equipment, push updates, reconfigure settings, and diagnose faults without a visit, which means faster fixes and fewer service calls. When hardware genuinely fails we schedule on-site work, but the day-to-day of keeping the system healthy happens quietly in the background.
Yes. Managed anti-virus is deployed and monitored remotely across every home or company device, so detections and out-of-date protection surface centrally instead of sitting unnoticed on one machine. It is updated and reported on as part of the plan rather than left to each user to remember.
Yes. A small business gets the same coverage as a connected home — monitored network, managed anti-virus on every company device, patched firmware and software, and remote support — without the cost of in-house IT staff. We scope the plan to your device count, locations, and what downtime actually costs you.
Hover or focus a step to see how NetworkAware delivers this service on your build.
Managed IT services are ongoing network monitoring, managed anti-virus, hardware and software updates, and remote support for a home or business, keeping everything patched, protected, and quickly recoverable rather than left to fail unattended.
Yes. Small businesses get the same managed service as our residential clients — network monitoring, managed anti-virus on every company device, hardware and software updates, and remote support — sized to your device count and locations, without the overhead of in-house IT staff.
Yes. We deploy remotely managed anti-virus across every home or company device and monitor it centrally, so out-of-date protection and detections are caught by us rather than depending on each user to notice.
Break-fix means you discover problems at the worst moment. Proactive monitoring catches failing devices and security gaps early, often resolving them before you're affected, which is faster and less disruptive.
Most issues — reboots, updates, reconfiguration, and diagnostics — are handled remotely, so problems get resolved quickly without waiting for a scheduled visit.
Yes. Managed updates keep routers, access points, cameras, and controllers on current, secure firmware, closing the vulnerabilities that outdated devices expose.
We're alerted by the monitoring system, restore configuration from backup where applicable, and schedule on-site replacement, minimizing downtime compared with starting a diagnosis from scratch.
It's strongest on systems we built and documented, but we can assess and take over maintenance of existing installations after a review of the current setup.
Yes. Clients on a managed plan receive faster response and proactive attention compared with one-off service requests.
No. Monitoring covers network and device health — uptime, performance, firmware — not your personal data or camera footage, which remain private and under your control.
Engage NetworkAware during design or framing for the cleanest install and the best value. Tell us about your project and we'll scope it.
